Chapter 1: Can the global airline industry continue its climb? 4
The airline sector had a decent year in 2024. Is it finally cracking the value creation formula?
Chapter 2: Are low-cost airlines losing altitude? 14
Low- and ultra-low-cost airlines have tended to earn better returns than full-service carriers, but their performance has slowed in the United States. Are there lessons here for global airline leaders?
Chapter 3: The eight myths of airline retailing 22
Airlines are rethinking how they
sell their offerings and service their customers. Understanding common misconceptions about airline retailing could help accelerate growth.
Chapter 4: How to modernize airline planning 34
Outdated, nonintegrated approaches won’t fly anymore. Airline planning could benefit from an overhaul.
Chapter 5: How severe is the aircraft shortage—and what happens next? 40
Rebounding air travel demand is bumping up against a constrained supply of new aircraft. Assessing the size of this gap—and how it could grow or shrink—can help inform solutions.